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I bought a class and it isn't showing up.

Brad at MasterClass -

Oh no!!

First, don't panic, we're going to get through this together.

Next, you can start by checking to see if you received a confirmation email. The confirmation email is the best way to know if your information was received. If you don't see the confirmation in your inbox check your spam folder to make sure it hasn't gone in there. If you can't find the email there's a good chance that the purchase didn't go through. Check out the answer to why that might be here.

If your purchase didn't go through you can try buying the class again or if you'd like some more assistance you can contact us by emailing support@masterclass.com or calling us at 1 (855) 981-8208

If your purchase did go through and your class isn't showing up, please contact us and we will be sure to fix this right away!

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