Why won't my payment go through?

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We're sorry that our payment process isn't working properly.

Here are a few common solutions that may solve the issue you are experiencing during checkout.

  1. Make sure all the information you've entered is correct. The most common reason for a payment not going through is a typo.
  2. At this time we only accept MasterCard, Visa, American Express, Discover or PayPal.
  3. Have you already purchased the class? You cannot purchase the same class more than once so make sure you aren't already enrolled in the class.

If you are still having issues with purchasing a class please contact us at support@masterclass.com or call us at 1 (855) 981-8208.

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